By Andrew Baker, CIO at Capitec Bank There is a category of enterprise technology vendor whose approach to pricing is so fundamentally at odds with how purchasing decisions actually get made that it borders on self-defeating. Their commercial model is built on access gates, bundled tiers, and a deeply held belief that controlling what a […]
Read more →By Andrew Baker, CIO at Capitec Bank There is a truth that most technology vendors either do not understand or choose to ignore: the best sales pitch you will ever make is letting someone use your product for free. Not a watered-down demo, not a 14-day trial that expires before anyone has figured out the […]
Read more →There is a peculiar sport played in large organisations. It looks like leadership and sounds like governance, hiding behind frameworks, maturity models, and operating rhythms. But in reality it is something far less noble. It is corporate heckling. Corporate heckling is what happens when a function narrates from the sidelines with low context and high […]
Read more →1. The Shoe Planet Problem In The Hitchhiker’s Guide to the Galaxy, there is a planet where the inhabitants become so obsessed with shoes that the shoes eventually take over. The civilisation does not collapse because it lacks intelligence. It collapses because something peripheral accumulates mass until it dominates everything essential. Leadership bloat is the […]
Read more →This is an assessment exists to surface how you actually think about leadership of technologists. Answer honestly. Not as the executive you present in interviews. As the leader you become when the deadline is real, the team is pushing back, and someone senior is asking you for certainty you do not have. Every option is […]
Read more →1. The System That Built Everything I have spent my entire career inside a single operating system. Logic first. Reality over narrative. Strip the problem down, find the root cause, fix it, move on. Do not waste time on feelings that will resolve themselves once the facts are clear. Do not slow down for comfort […]
Read more →1. The Uncomfortable Silence After the Music Stops Every organisation that runs on defensive process has a soundtrack. Standups hum at 9am. Sprint reviews crackle on Fridays. Retros generate their familiar low frequency guilt. Planning ceremonies fill the gaps. Remove all of it and the first thing you hear is silence, and silence in a […]
Read more →1. Ownership Has Been Turned Into a Moral Shortcut Ownership has become one of the most lazily celebrated concepts in modern organisations. Leaders demand it reflexively, teams chase it performatively, and entire operating models are justified by invoking it as if ownership itself produces outcomes. It does not. Ownership is merely a structural choice, and […]
Read more →1. Fear, Motion, and the Illusion of Progress In the last few months I’ve come up with two of the most powerful fraud controls of my career. Not in a workshop. Not in a brainstorm with sticky notes and a facilitator. I walked to the car park, lay down in my car, closed my eyes, […]
Read more →A Self Assessment for Technology Leaders This questionnaire explores how you think about technology leadership, systems, teams, and delivery. There are no right or wrong answers. Each question presents four options that reflect different leadership styles and priorities. Simply select the option that best reflects your natural instinct in each situation. Select one answer per […]
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